John Doe
_________________________
LONG BEACH, CALIFORNIA ___________
·
Over twenty-five years
experience in information systems and technology
·
Four years in
manufacturing and distribution
·
Twelve years as a vendor
or contractor
·
Ten years public
sector/government experience
·
Twelve years of
financial and clinical hospital systems experience
·
Twelve years in
supervisory or management capacity
·
Significant hands-on
experience in all phases of System Development Life Cycle
·
Proven communication and
client skills
·
OLTP, MSF, UML,
MCP-Visual Basic 6.0- (Microsoft Certified Professional), COM, DCOM, MS Access,
MS SQL Server 7, Windows 2000, NT, MS Office, MS Project, Visio, Corel Suite 8,
Excel, Word, Power Point, Lotus Notes, HTML, ASP, XML, x.12 EDI, Java, J2EE,
EJB, C++, Corba, Informix, Net Commerce, WebLogic, IIS, Orion, Apache, LDAP,
Macintosh, IBM Mainframes, RS 6000, TANDEM, MVS, OS/VSII, UNIX, AIX, Universe,
VM, CMS, Guardian, JESII, Pick, Solaris, COBOL, CICS, JCL, RDBMS, DB2, Oracle,
IMS, IDMS, TSO, SPF, CMS, RAD, Data Base Design using Third Normal
Form, Continuus
Manager, Internet and eCommerce Development Company
1
October 2001 to April 2002 Cypress, California
Manager, Product Development Company
2
May
2000 to June 2001 Irvine,
California
·
Established work
processes and procedures for implementation of System Development Life Cycle
processes, formal QA, configuration management, technical documentation and
project management using the PMBOK, and CMM (Capability and Maturity Model)
·
Recruited and hired,
including contractors, to grow staff from 12 to 26 programmers/engineers
·
Conducted performance
appraisals and salary administration
Systems Consultant Company
3
January 1999 to April 2000 Southfield, MI
·
Provided technical and
project management expertise to hospitals implementing or upgrading hospital
financial and clinical systems
·
Technical Project
Manager for conversion to new clinical/financial system from 1980s vintage
system
·
Using Visual Basic 6.0
with ActiveX, COM and ADO, MS Access, and SQL Server 7, designed, developed and
implemented several custom applications:
o
A/R project to
facilitate third party accounts receivable processing
o
Comparative analysis of
outplaced collections activity for 11 hospitals using 5 different collection
agencies
o
Project to parse complex
or embedded names (data mining)
Manager, Business Systems Company
4
May 1992 to July 1993 Springfield, IL
·
Managed staff of 35
professionals implementing new financial, planning and regulatory systems for
thirteen hospitals
·
Recruited and hired
staff, conducted performance reviews and administered salary
·
Developed and
administered departmental budget of 2.6 million dollars
·
Applications included:
o
Patient Accounting,
Collections and Cash Management
o
Dun and Bradstreet (now
GEAC) software was implemented for ERP
§
Purchasing and Inventory
Management
§
General Ledger
§
Fixed Assets
§
Cost Allocation
§
Accounts Payable
§
HR and Payroll
§
EDI systems for purchase
order processing and electronic claims processing
·
In-house systems were
developed to support state and federal regulatory requirements
· In one year, all systems were implemented in five hospitals in two states, ahead of schedule and under budget with reduced staff
· Revised existing strategic plan to save the hospital system nearly 2 million dollars in data processing costs over three years
· Implemented SDLC processes that reduced the processing error rate by 30%
· Instituted staff recognition programs, reduced turnover from 45% to 12%
Technical Consultant Company
5
October 1989 to April 1992 St. Louis, MO
·
Project Manager for
implementation of Collections Management System in client hospitals
·
Managed special projects
for vice president of corporation
·
Managed large-scale IBM
hardware and telecom conversion for IRS contract
o
Coordinated efforts of
local, regional and national IRS offices with contractors and company
installation team
o
Awarded efficiency
commendation by National Commissioner of IRS
·
Prepared all weekly,
monthly and quarterly management reports
·
Developed and presented
computerized marketing presentations to using both PC and Macintosh
·
Prepared technical
responses for proposals
Technical Specialist Company
6
August 1984 to August 1988 St. Louis, MO
· Designed and programmed ADT, Order Charge, Acuity, and Pharmacy modules for Clinical Hospital Systems Vendor
· Worked on special assignment, troubleshooting implementation, system support and interface problems; coordinated activities across multiple internal and client departments
Senior Systems
Analyst/Project Manager Company
7
March 1982 to June, 1984 St.
Louis, MO
·
Responsible for all
phases of system development life cycle of three large-scale online
systems:
§
Warehousing and
Distribution Control
§
Retail Store Purchasing
§
Customer Relations
Management (CRM)
o
Supervised all team
members
o
Designed Database
o
Costed and scheduled all
project phases
o
Coordinated user
committees
·
All three projects were
delivered on time and on budget
·
Prepared cost benefit
analysis for major hardware upgrade
·
Established first
micro-to-mainframe connection in company for end-user computing, with resultant
timesavings of 50% on several standard procedures
·
Developed policies and
procedures for future micro-mainframe projects
Project Leader, Company
8
Site Manager St.
Louis, MO
August 1980 to March 1982
·
Led team of eight
professionals designing very large database for Military
·
Performed Third Normal
Form analysis on more than 600 data elements
·
Developed logical schema
and physical design as well as the data element dictionary
·
Led team of six
professionals in design of tracking and distribution database for USPS
·
Responsible for budget
control, managing timelines and project reporting
·
Projects delivered on
time and on budget
1997 to Present -- Served as a volunteer AOL Mentor
for web site development using a Macintosh.
Coached other users in HTML coding and Java Scripting. Created/changed web pages weekly for Special
Interest Group.